Shipping policy.
Dispatch, delivery and tracking details for the upcoming NextGen store.
Order processing
Dispatch cutoff and business-day processing times are being finalized. No same-day dispatch guarantee is offered in this preview.
Destinations and carriers
Eligible destinations, origin and carrier services will be listed before orders open. Available methods will be shown for the delivery address at checkout.
Rates and free shipping
Shipping charges and any free-shipping threshold have not been set. They will be displayed before payment, together with the conditions of any offer.
Delivery estimates
Carrier transit estimates begin at dispatch. A two-day service is not yet confirmed for NextGen; weather, holidays and carrier disruptions can affect transit.
Tracking
The launch store is intended to provide tracking for dispatched orders. This preview creates no shipment or tracking email.
Delays and delivery problems
The final process will explain delay notices, cancellation or refund options, and how to report loss or damage. Legal rights remain unaffected.
Addresses and packaging
Check the delivery address carefully. P.O. box eligibility, address-change procedures and product-specific packaging requirements will be included in the final service details.